Refund policy
Refund Policy
Effective Date: 5/17/2026
Thank you for shopping with Philein Budget Homes.
Because we sell digital products, this Refund Policy includes important information regarding your consumer rights under EU law.
1. Digital Products
All products sold are digital downloads delivered electronically.
By purchasing and downloading our digital products, you expressly agree that:
- Delivery begins immediately after purchase
- You waive your EU 14-day withdrawal/right of cancellation once download or access begins
2. No Refunds After Download
Due to the nature of digital content, we generally do not offer refunds once:
- The product has been downloaded
- Access to the files has been provided
3. Exceptions
We may provide a replacement or refund if:
- You receive the wrong file
- The file is corrupted or inaccessible
- The product was not delivered successfully
Please contact us within 3 days of purchase.
4. Support Requests
To request assistance, provide:
- Full name
- Order number
- Description of the issue
Email: admin@philein.design
5. Unauthorized Use
Refunds will not be issued in cases involving:
- File sharing or redistribution
- Abuse of refund requests
- Violation of intellectual property rights
6. Consumer Rights
Nothing in this policy limits mandatory consumer rights applicable under EU consumer protection laws.
